"Our children really loved it"
Hi Lily/ Raelynne / Terry! Hope this email finds you well. Thanks for bringing us to Riu Vallarta.. we enjoyed the stay and the food, especially. Our children really loved it...except for mosquito bites... Overall it was really nice!!! Till next time. Regards,
Rey & Cely,
REYFORT MEDIA GROUP
"best trip ever"
Hi Raelynne, We would like to thank you and your team for helping us to choose the best trip ever. It was an ultimate trip and we had bestest time. I would like to organise a group cruise trip next time. Please let us know when you come across a deal like this. Best regards,
"We had an amazing trip!"
Hey Terry! Funny you emailed me, I was going reach out to you today. We had an amazing trip! So relaxing, calm with nothing to worry about – we truly had an amazing time. Everything went according to plan, we ended up getting 20% off at the spa because the locker I was using for my clothes was busted and would not open until 25 minutes of them trying to open it for me. Paula was awesome to tour with, she took us to some private wineries that are not open to the public and we had our fair share of wine (almost 10 glasses each!). The picnic lunch she set up was awesome, very yummy, fresh and in a great setting. Train ride was amazing, very relaxed, it was a packed house and everyone was having a good time, I’m glad we went for the dinner option as it was a nice way to end off our trip in Napa. They serve the food quite fast so it is a bit of a rush to eat but the train ride itself was very relaxing, I recommend that to others. Hotel was nice and convenient in Napa, they did a good job of serving us and taking care of our needs, there was a bottle of wine in the room so thanks to them (and you!). Thanks once again for ALL your help, Terry, you have been amazing to deal with, thanks for putting up with all my questions, much appreciated. I’ve already given your information to my boss. Take care and chat soon!
Everything was perfect!
A HUGE thank you to Raelynne for helping to plan & book our trip. Our family had such a great time, we are already looking at going back to the exact same resort! Raelynne is so great at what she does! She is very professional, knowledgeable and was so quick at getting back to me with the many questions I had before taking off. We had a larger group (9 people), but Raelynne made sure to accommodate all of us. She offered her expertise when it came to travelling with kids and gave us many tips that proved invaluable. Our entire trip was seamless; from check-in at the airport, transfers to our resort and getting 3 rooms side-by-side. Everything was perfect! Raelynne was able to save us money on our trip as her prices beat out other travel agents that we had consulted with and she even included airport parking discount vouchers in our pkg, which was a bonus! Will definitely be using Raelynne and her team again, for all our future travels! =) ~Nu Tran~
"We definitely enjoyed!"
Good Afternoon Mrs Nikoro, Hope you are very good! I just arrived safe to home and I wanted to thank you for all your help , everything was absolutely amazing during our trip! It was lovely to see Robin again.We definitely enjoyed soooo much the trip, the transportation was great and also the Hotel! Food was so delicious!!!!!!!! I miss all of that already!. Hoping to see you soon in Vancouver, God bless you, Isis
" Wedding Moon of our Dreams!"
Good Morning Terry, Thanks for following up. We had the weddingmoon of our dreams at Sandals Whitehouse! We received a free upgrade to club level and were placed on the top floor of the Italian village. Everything was truly a dream; our minds are still daydreaming about Jamaica. I've attached a couple photos. When everything settles down a bit more, I will let you know when we've put out a TripAdvisor review. Best regards, Priscilla Johnson
"it was a great trip, we had a wonderful time"
Hi Raelynne, Thanks for checking in, we had a really nice trip. The transport to and from the hotel was on time. The check in at the hotel went smoothly. They did not have us in adjoining rooms which was not a problem, but they did make a few adjustments to ensure we were close by and in the end we ended up side by side. The staff was very friendly, but not all spoke very good English. The boys loved the water park!!! I would highly recommend this resort based on the pool and water park to families with small children. The rooms were very clean and the entire resort was well maintained. The food was not the best, the buffet was the same food day in day out. Three out of the of four al a carte restaurants we tried were very good. The Grand Tortuga Brazilian restaurant at the Tallum resort was the best by far...if you have any clients that book at this resort, let them know they should include it in one of their selections. The others were very upscale fancy that may not appeal to all, not ideal for kids. The snack bars were not great, but in a pinch worked well for kids - our boys lived off of Fruit Loops and granola bars from the breakfast buffet. There is activity poolside all day long...music, games, entertainment - something for everyone. Outside the main lobby they had groupings of chairs & tables set up so you could sit outside and enjoy drinks in the evening...I saw many groups playing games, drinking, visiting, ect....it was a nice place to hang out away from your room. Not being close to the beach wasn't an issue at all. You can catch a shuttle to the beach from many points throughout the resort, and it's just a 5 mins drive. The water was warm and clear, you could walk out very far waist deep. Overall it was a great trip, we had a wonderful time. Another fun point, every day they bring around exotic animals the kids can hold for free (no sales push) and have their pictures taken with. You cannot take pictures of your kids with the animals yourself, buy you can order pictures from the photo shop (ex. 3 - 9x6 pictures for 40.00 US w/ a disc or 15.00 US each per picture), but at the very least it gives the kids an opportunity to hold parrots, a toucan, a monkey or iguana. Thank you for your help booking, we'll be sure to come to you for any future travel needs. Take care! Hilary
We really enjoyed it !
Dear Terry Thank you for taking care of our family's cruise vacation! We really enjoyed it ! Thank you for taking special care of our booking, our dinner table beside the window, the cabins, the champagne! And the specialty dinner ! Wow, you truly impressed us all . I am letting all our friends and family book with you Seriously, when you have time, please leave some of your business cards at our front desk I will be your mini travel agent and will be distributing your cards so they will start calling you to book! Thank you for everything! Cecilia Best Regards,